Melody Health Foundation Refund Policy

At Melody Health Foundation, we are committed to providing high-quality services and supporting community wellness. Our refund policy is designed to be transparent and fair while ensuring the sustainability of our programs.

1. Donations

All donations made to Melody Health Foundation are non-refundable. As a nonprofit organization, we use donations immediately to support our health initiatives, outreach programs, and community services.

2. Event Registrations & Ticketed Fundraisers

  • If an event is canceled by Melody Health Foundation, registrants will be offered a full refund or the option to donate their registration fee to our programs.
  • If a registrant cannot attend an event, they may request a refund up to 7 days before the event. Refunds may be subject to processing fees.
  • No refunds will be issued for cancellations made within 7 days of the event. However, tickets may be transferred to another attendee.

3. Merchandise & Products

  • Refunds and exchanges for merchandise (such as branded apparel or promotional items) are available within 7 days of purchase, provided the item is unused and in its original packaging.
  • Shipping fees for returns are the responsibility of the purchaser unless the item is defective or incorrect.

4. Service Fees & Program Payments

  • If a participant withdraws from a paid program or service before it begins, a refund may be issued, minus an administrative processing fee.
  • Once a program or service has commenced, refunds will not be granted unless exceptional circumstances apply.

5. Refund Processing

Refund requests must be submitted in writing to [Foundation Contact Email] with proof of payment and reason for the request. Approved refunds will be processed within 7 business days via the original payment method.

Melody Health Foundation reserves the right to update this policy at any time. By making a payment or donation, you agree to the terms outlined above.